Drive-Thru Voice Agent
Take and upsell drive-thru orders by voice, freeing staff and cutting wait times at peak.
A driver pulls up to a drive-thru lane in Riyadh at 9 PM and orders in a mix of Gulf Arabic and English: "أبي دبل تشيز برجر بدون بصل وواحد كولا دايت لارج وبطاطس". The AI agent understands the localized dialect, logs the item modifications, recommends an upgrade, and places it in the POS in under 12 seconds.
How it works
- Speech-to-Text Speech Engine: Localized voice recognition model trained specifically on Saudi dialects, mixed Arabic-English terms (Arabizi), and noisy backgrounds.
- Menu & Conversational LLM: Advanced natural language agent parses menu items, calculates custom ingredient edits (no onions, extra sauce), and triggers conversational upselling.
- POS API Order Injection: Orders are parsed and injected directly into POS systems like Foodics, NCR Aloha, or custom cloud APIs.